TERMS OF USE
Effective Date: March 1, 2025
General View
The following are the terms of use for Bamberzon ("Terms"). These Terms apply to your access to our website [www.bamberzon.com] or any related pages (our "Website"), any interaction with us in any form, becoming one of our suppliers or content creators, shopping in physical stores or online, participating in events, or using all of our products and services (collectively referred to as our "Services").
These Terms, our SMS terms and conditions, and privacy statement constitute the entire agreement between you and Bamberzon, superseding any prior agreements you have with Bamberzon regarding our Services.
Please read these terms carefully before visiting or using our website and services. By using our website or any of our services, you agree to the privacy statement and the terms of our usage policy. If you do not agree to our terms, policies, and practices, please stop using our website and services immediately. We reserve the right to refuse service to anyone at any time for any reason.
Age Limit
By using our website or services to accept these terms, you confirm that you are either:
1. At least 18 years old; or
2. At least 13 years old and using these websites and services under the supervision of a parent or legal guardian who has agreed to comply with these terms on your behalf.
If you are under 13 years old, you are not allowed to use these websites. If you are a parent or legal guardian who has agreed to comply with these terms on behalf of children aged between 13 and 18, you agree to assume full responsibility for the child's use of these websites, including all possible financial costs and legal liabilities.
Representations and Warranties
By using our services, you declare, warrant, and agree that:
- You meet the age and qualification requirements set forth in these Terms;
- You may purchase products from us only for personal, non-commercial purposes. You may not purchase any products or use any of our services for further distribution or resale or for any other commercial or business purpose;
- You use our services only for legal purposes and will not use our services to send, store, or distribute any illegal material or for fraudulent purposes;
- You will not use our services to cause annoyance, trouble, or inconvenience;
- You will not impair or interfere with the normal operation of our services;
- Without the written permission of Bamberzon, you shall not reproduce or distribute any content in the Service;
- You use our services only for your personal purposes and will not resell any aspect of our services to a third party;
- You have all rights to any information or property shared with us;
- You will provide us with any identification we reasonably request;
- You have not previously been suspended or removed from our services;
- You use our services in compliance with applicable laws and regulations;
- You will not send any worm, virus, or destructive code on any of our services;
- Without our express written permission, you shall not reproduce, copy, sell, resell, or otherwise utilize any part of the Website and/or Services, use the website and/or services, access the website and/or services, or make any contact through the website on which any service is provided.
Accuracy, Completeness, and Timeliness of Information
We are not responsible for inaccurate, incomplete, or untimely information provided on the website and services. All materials on the website and services are for general reference only and should not be used as the sole basis for decision-making unless they are referenced from more accurate, complete, or timely primary sources. You do so at your own risk.
The website and services may contain certain historical information. The historical information is not necessarily up-to-date and is for your reference only. We reserve the right to modify the website content at any time, but we have no obligation to update any information on the website and services. You agree that monitoring changes to the website and services is your responsibility.
Occasionally, our website or service may contain printing errors, inaccuracies, or omissions related to product descriptions, prices, promotions, discounts, shipping costs, delivery times, and inventory. We reserve the right to correct any errors, inaccuracies, or omissions and have the authority to modify, update information, or cancel orders if the information on our services or any relevant websites is inaccurate at any time, without prior notice (including after you submit an order).
We do not undertake any obligation to update, modify, or clarify information on the Service or any related website, including but not limited to price information, unless otherwise required by law. Unspecified update or refresh dates on the Service or any related website should not be construed as indicating that all information on the Service or any related website has been modified or updated.
Products and Services
Online Products
Some products or services may be available only online through our website. These products or services may be limited in quantity and can only be returned or exchanged according to our return policy. We have made every effort to accurately display the colors and images of products on our website. However, we cannot guarantee that your computer monitor will accurately reproduce any color.
To comply with the Federal Trade Commission's regulations, products on our website are presented with the highest precision, which requires customers to understand the basic characteristics of their purchases before placing a final order. Although Bamberzon has taken all necessary measures, we do not assume any responsibility for inaccuracies in the display on our website. Bamberzon does not warrant the accuracy, completeness, reliability, timeliness, or error-free nature of the descriptions or other content on our website. If the products provided on our website differ from the descriptions, your only remedy is to return them unused and request a refund.
Marketing Quota
We reserve the right, but not the obligation, to restrict the sale of our products or services by any individual, geographic area, or jurisdiction. We may exercise this right as circumstances dictate. We reserve the right to limit the quantity of any product or service provided. All descriptions regarding products, services, and related prices may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue any product or service at any time. Any offer for a product or service on our website is invalid where prohibited.
Product and Service Quality
We do not warrant that any product, service, information, or other material you purchase or obtain will meet your expectations, nor do we warrant that any errors in the service will be corrected.
Revision
Our product and service prices may change at any time without notice. We reserve the right to modify or discontinue services (or any part thereof) at any time, with no prior notice. We are not responsible for any modifications, price changes, suspensions, or terminations of services (or any part thereof).
User Accounts
Some products and services that are or are associated with our website require you to register an account. Each individual is limited to one (1) account, and you can only create an account if you are 18 years of age or older.
To set up an account, you must complete the free registration process on the website. In addition to your name and contact information, you may also need to submit a valid credit card number, billing address, and other billing information related to your account. When registering an account, you must:
1. Provide accurate and true information;
2. Update this information as needed to ensure that your registered information is always up-to-date and accurate.
By establishing an account, you declare and warrant that you have the right and authority to provide the information provided at the time of account registration. You are responsible for protecting the confidentiality of your account information and password, and limiting access to this information and your computer. All activities conducted using your account or password are at your own risk.
Reward Programs
To access and redeem [Bamberzon Reward Points], you must first register an account through the website.
There are three levels of membership in the [Bamberzon Rewards Program]:
1. Level 1 - BZGreen Level: By creating an account on the site, you will automatically join the BZGreen membership level. In addition to earning [Bamberzon reward points], you will also be added to the internal mailing list when you become BZGreen.
2. Second Tier - BZGold Level: By spending USD$100.00 to USD$199.00 on eligible purchases, you will join the BZGold membership level. In addition to earning [Bamberzon Reward Points], during your BZGold membership, you will also be eligible for exclusive promotions, early access to certain sales and promotions, and inclusion in our internal email list.
3. Level Three - BZPlatinum Level: By spending USD$200.00 or more on qualified purchases, you will be granted BZPlatinum membership. In addition to earning [Bamberzon Reward Points], during your time as a BZPlatinum member, you will also enjoy partial exclusive promotions, early access to certain sales and promotions, free shipping on orders, cashback, and inclusion in the internal mailing list.
Your membership level is determined by the amount you spend on eligible purchases (as defined below). For example, if you spend $200 on eligible purchases, you will be listed as a BZPlatinum member for 12 months from the purchase date. If you do not make at least USD$200.00 in eligible purchases within 12 months after entering the BZPlatinum member level, your membership level will automatically be reduced to the corresponding level based on the actual amount spent on eligible purchases during that period.
Earn Reward Points by Participating in Qualified Purchase Campaigns
When you shop on the site, your account will receive a number of [Bamberzon Reward Points] based on your current membership level, as follows:
- For each $1 spent on any "qualified product" and no return ("qualified purchase"), members of all levels will receive 1 [Bamberzon reward point].
The amount of [Bamberzon Reward Points] earned from a qualified purchase is calculated based on the total amount, after all discounts have been applied. You will not receive any [Bamberzon Reward Points] for expenses related to applicable taxes, shipping, and handling fees. When a product is returned to refund the original payment method, [Bamberzon Reward Points] will be deducted from your account at the net amount after taxes, shipping, and handling fees have been applied.
"Qualified Products" include regularly priced items purchased directly from the website by individual consumers, but do not include:
- Fundraising products;
- Custom bracelets or products;
- Engraved bracelets or products;
- Promotional activities (such as giveaways, holiday sales, etc.).
To avoid any doubt, bulk purchases and products purchased by any organization or entity (i.e., fundraising activities, corporate or commercial accounts, retail or wholesale accounts, etc.) will not receive [Bamberzon Reward Points]. We reserve the right to review your account activities to determine if there are any purchase patterns that exceed the planned usage. We have the authority to decide whether your purchase pattern violates these terms, and if we make such a decision, your [Bamberzon Reward Points] will be revoked, and your account may be suspended or terminated according to our decision.
Earn Reward Points Through Activities
You can earn [Bamberzon Reward Points] by participating in various activities on the website. For example:
- Creating your account currently earns you 25 [Bamberzon Reward Points];
- Account holders receive a bonus of 25 [Bamberzon Reward Points] on their birthday;
- Following us on TikTok currently earns you 15 [Bamberzon Reward Points];
- Following us on Instagram currently earns you 15 [Bamberzon Reward Points].
These amounts may vary.
Redeem Reward Points
You can exchange [Bamberzon Reward Points] for eligible products, and/or discounts that will be applied to the purchase price of eligible products.
Redeem Discount:
- 100 [Bamberzon Reward Points] can be redeemed for a $5.00 discount on the purchase price of qualified products;
- 200 [Bamberzon Reward Points] can be redeemed for a $10.00 discount on the purchase price of qualified products;
- 400 [Bamberzon Reward Points] can be redeemed for a $20.00 discount on the purchase price of qualified products;
- 600 [Bamberzon Reward Points] can be redeemed for a $30.00 discount on the purchase price of qualified products;
- 800 [Bamberzon Reward Points] can be exchanged for USD$40.00 of the purchase price of qualified products;
- 1000 [Bamberzon Reward Points] can be redeemed for a $50.00 discount on the purchase price of a qualified product.
You cannot redeem the discount for your first subscription purchase or any regular order(s) with [Bamberzon Reward Points], nor can you redeem the discount for custom bracelets and/or products. We reserve the right to replace them with rewards of equal value or higher at our discretion.
[Bamberzon Rewards Points] or applicable rewards cannot be applied to previously purchased products and/or services and are only eligible for the next purchase.
For details on current exchange [Bamberzon Reward Points] to purchase qualified products and discounts, please email the [Bamberzon Reward Program Name] FAQ.
Reward Points Expiration
[Bamberzon Reward Points] will automatically expire within twelve (12) months from the date of acquisition or when the plan terminates, whichever is earlier. You are responsible for monitoring your account and the status of the [Bamberzon Reward Points]. Please note that using your [Bamberzon Reward Points] for redemption does not be considered a "purchase" for this purpose.
General Reward Program Conditions
You agree not to abuse this program and any social media platforms associated with this program, and not to take actions that harm our interests, including but not limited to: attempting to accumulate points or redeem [Bamberzon Reward Points] in a manner inconsistent with these terms or the intent of the terms, attempting to earn points through illegal channels, participating in redemption fraud, or tampering with this program and its tools.
We reserve the right to:
1. Suspend or terminate this program at any time;
2. Add, modify, and/or delete any part of this program, the points you can earn for completing any eligible purchase, and the total point limit associated with any eligible purchase;
3. Create, increase, withdraw, modify, or otherwise change how you earn and/or redeem reward points, whether or not we notify you, which is our sole discretion.
The rules for earning reward points may include the number of reward points earned from an event, the number of times a specific event can be redeemed, the maximum number of reward points that can be earned, and the criteria for earning reward points. We also reserve the right to provide events and their rules only to selected account holders, which may be based on purchase activity, location, level of participation, and/or information you provide.
Any changes we make will take effect immediately upon notification, which we can issue by updating the new terms and conditions on this page. Your participation in the program after receiving the notice will be deemed as acceptance of these changes. You are responsible for regularly checking any updates and changes.
You cannot convert [Bamberzon Reward Points] into cash. Your [Bamberzon Reward Points] has no cash value. You cannot gift or transfer [Bamberzon Reward Points] to others. Once you convert [Bamberzon Reward Points], the conversion is irrevocable and final. Products purchased with [Bamberzon Reward Points] cannot be refunded to us. If you attempt to return these products, no [Bamberzon Reward Points] will be refunded.
This plan is invalid when used in conjunction with any other plans we offer. By participating in this plan, you (and eligible minors, your parents or legal guardians) agree to:
1. Indemnify, release, defend, and protect us, our parent company, subsidiaries, affiliates, retailers, advertising and promotional entities, and all of their representatives, officers, directors, shareholders, employees, and agents (collectively referred to as the "Indemnified Parties") from any liability or damage arising from participation in this plan or acceptance, use, misuse, or possession of any reward points or products obtained, realized, or received through this plan.
The exempt party shall not be liable for any errors or issues related to the program, including but not limited to printing, layout, technology, computer, network, human, mechanical, electronic, or other aspects that cause delays, loss, incompleteness, inaccuracies, confusion, undelivered, or misdelivered reward points, requests, items, or any other matters associated with this program. Any person found to have tampered with or abused any aspect of this program, if their actions are destructive or violate sportsmanship, or otherwise fail to comply with these terms, may be removed from the program upon our sole discretion, and all reward points will be invalidated. The exempt party shall not be responsible for any harm or damage suffered by participants' or anyone else's computers due to participating in this program or downloading materials from the website and using the website.
All issues or disputes relating to this program, including but not limited to those involving eligibility, participation, fraud, and abuse, will be resolved by us.
By participating in this Program, you agree that we and our designated personnel may use your name, personal data, portrait, image, and/or statements about this program for advertising, trade, promotion, and other purposes worldwide on any media, now or in the future, permanently without additional compensation, notice, or license, unless prohibited by law.
Orders, Payment, and Account Information
Placing Orders
We reserve the right to reject any order you place with us. We have the authority to limit or cancel purchases from each customer, household, or order at our discretion. These restrictions may include orders placed under the same customer account or using the same credit card, as well as orders made with the same billing address and/or delivery address. If we make changes or cancellations to your order, we will attempt to notify you through the email address and/or billing address/phone number provided at the time of purchase. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors based on our judgment.
Accurate Information
You agree to provide us with up-to-date, complete, and accurate purchase and account information for all items purchased in our store. You agree to update your account and other information in a timely manner, including your email address and credit card number and expiration date, so that we can complete your transaction and contact you when necessary.
Security
You understand that your content (excluding credit card information) may be transmitted without encryption and involves:
1. Transmission over various networks;
2. Modifications made to comply with and adapt to the technical requirements of connecting networks or devices.
Credit card information is always encrypted when transmitted over networks.
Optional Tools
We may provide you with access to third-party tools that we neither monitor nor control, and do not enter any information into them.
You acknowledge and agree that our provision of access to these tools is "as is" and "as available" without any warranties, representations, or conditions and without any endorsement. We are not responsible for any liability arising from or related to your use of optional third-party tools.
You use the optional tools provided by the Website at your own risk and decision, and you should ensure that you are familiar with and approve the terms of the tools provided by the relevant third-party provider.
In the future, we may also provide new services and/or features through our website (including the release of new tools and resources), which shall also comply with these Terms.
Third-Party Links and Content
Some content, products, and services may be provided through our service, including third-party materials. Third-party links on the website may direct you to third-party sites unrelated to Bamberzon. We do not review or evaluate this content or its accuracy, nor do we assume any responsibility for any third-party material or site, as well as any other third-party materials, products, or services. Any activities you engage in related to third-party services are subject to their privacy policies and terms of use, which should be carefully read before proceeding with such activities.
Intellectual Property Rights
Service Content, Software, and Trademarks
You acknowledge and agree that our website and services may contain content or features protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws ("Service Content"). Unless explicitly authorized by Bamberzon, you agree not to modify, copy, frame, scrape, rent, lease, lend, sell, distribute, or create derivative works based on our services or any Service Content, in whole or in part. However, this does not apply to feedback that you legally upload to our services. You must not access our services through bots, scraping tools, or similar data collection or extraction methods.
The name and logo of Bamberzon are the trademarks and service marks of Bamberzon (collectively referred to as "the Bamberzon Trademark"). Other company, product, and service names and logos used and displayed through our services may be the trademarks or service marks of their respective owners, who may have no connection, recognition, or association with Bamberzon. This clause or our services should not be construed as granting, implying, prohibiting, or otherwise licensing the use of any Bamberzon Trademark displayed through our services in any way, unless prior written permission has been obtained from us. All goodwill arising from the use of the Bamberzon Trademark will be exclusively enjoyed by us.
Third-Party Material
In no event shall Bamberzon be liable for any content or material from third parties (including users), including but not limited to errors or omissions in any content, and any loss or damage arising from the use of such content. You acknowledge that Bamberzon has no obligation to pre-screen content, but Bamberzon and its designated personnel have the right to refuse or remove any content provided through our services at their discretion. This includes the right to delete content that violates these terms or is deemed unacceptable by Bamberzon. You agree that you must assess and bear all risks associated with using any content, including reliance on its accuracy, completeness, or usefulness.
Feedback Passed Through Our Service
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, and other information ("Feedback") you provide to Bamberzon regarding our services is non-confidential, and that Bamberzon has the right to use and disseminate such Feedback without restriction for any purpose, whether for commercial or other purposes, without paying you any fees or giving you any compensation.
You acknowledge and agree that Bamberzon may retain content and may also disclose feedback or content as a reasonable necessary measure in accordance with legal requirements or in good faith, to:
1. Comply with legal procedures, applicable laws, or government requests;
2. Enforce these terms;
3. Respond to any claims of content infringement against third parties;
4. Protect the rights, property, or personal safety of Bamberzon, its users, and the public.
You understand that the technical processing and transmission of our services, including your content, may involve:
5. Transmission over various networks;
6. Modifications made to accommodate the technical requirements of connecting networks or devices.
Copyright Policy
Bamberzon respects the intellectual property rights of others. Our policy stipulates that we will respond promptly to legitimate copyright and other intellectual property infringement claims. Bamberzon will timely process and investigate notifications of alleged infringements and take appropriate action in accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable intellectual property laws. Upon receiving a notice that meets or substantially meets DMCA requirements, Bamberzon can quickly take steps to remove or disable access to any material accused of infringement or suspected infringement activities, and can also quickly take steps to remove or disable any references or links to such accused infringing materials or activities. Bamberzon has the right to terminate the access of users who are infringers using Bamberzon services. Bamberzon reserves the right to delete content accused of infringement without prior notice and assumes no responsibility for you.
According to the Digital Millennium Copyright Act and other applicable laws, Bamberzon has adopted a policy under which, in appropriate circumstances, Bamberzon may terminate the membership of users who are deemed to be repeat infringers. Bamberzon may also decide at its discretion to restrict access to Bamberzon services and/or terminate the membership of any user who infringes on others' intellectual property rights, regardless of whether there is a history of repeated infringement.
Notice Bamberzon Copyright Infringement
Bamberzon will handle and investigate notifications of alleged infringement and take appropriate action against any suspected or actual infringement in accordance with applicable Chinese intellectual property laws. For claims of copyright infringement, please send an email to Bamberzon's copyright agent at [offical@Bamberzon.com] (Subject: "Infringement Cease Request").
To send a notice of infringement to Bamberzon, you must provide [offical@Bamberzon.com] with written communication containing all the information regarding the infringement. Please note that if you seriously misrepresent an activity as infringing your copyright, you may be liable for damages (including costs and attorney's fees).
We must get the following information from you:
- An electronic or physical signature of the authorized representative on behalf of the copyright owner or other intellectual property interest;
- A description of the copyrighted work or other intellectual property that you claim has been infringed;
- Specify where or on the site or service the material you claim to be infringing is located;
- Your address, phone number, and email address;
- You declare that you sincerely believe that the use of the dispute was not authorized by the copyright owner, its agent, or the law; and
- You state that the information in your notice is accurate and that you are the copyright or intellectual property owner or have the authority to act on behalf of the copyright or intellectual property owner in accordance with the provisions for the punishment of perjury.
Provide a Counter-Notification to Bamberzon
If Bamberzon removes or disables content access due to an infringement notice, we may reasonably attempt to contact the owner or administrator of the affected content. If you believe your material does not constitute an infringement and it has been removed, you can provide a counter-notification to Bamberzon in writing. The contact information for this department is [offical@Bamberzon.com]. The content should include the following information:
- Your physical or electronic signature;
- Identify content that has been deleted or access to which is disabled and the location where that content appeared before it was deleted or disabled;
- Declare that you have good reason to believe that the content has been deleted or disabled due to error or misidentification of the content; and
- Your name, address, telephone number, and email address, a statement that you agree to the jurisdiction of Chinese courts, and a statement that you will accept the services provided by the person who provides the notice of infringement.
Please note that if you falsely claim that an activity does not infringe another person's copyright, you may be liable for damages (including costs and attorney's fees). If you are unsure whether an activity constitutes infringement, we recommend that you consult a lawyer.
If the copyright agent receives a counter-notification, Bamberzon will send a copy of the counter-notification to the original complainant, informing them that they can replace the removed content or cease the ban within 10 working days. Unless the copyright owner files a lawsuit and requests the court to order the content provider, member, or user, we have the right to decide on our own whether to replace the removed content or restore access within 10 to 14 working days or longer after receiving the counter-notification.
Indemnification and Release
You agree to indemnify, defend, and protect Bamberzon and its affiliates, as well as their respective officers, employees, directors, members, and agents from any loss, damage, expense, including reasonable attorney's fees, rights, claims, any form of litigation, and injury (including death) arising out of your use of the website and services, breach of these terms, or infringement of others' rights.
Disclaimer of Warranties
You assume all risks associated with using our website and services. Our website and services are provided as "as is" and "as available." Bamberzon expressly disclaims any warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Bamberzon No Warranties:
1. Our website and services will meet your needs;
2. Our services will not be interrupted, timely, secure, or error-free;
3. The results obtained from using our services may be accurate or reliable; or
4. The quality of any products, services, information, or other materials you purchase or obtain through our website and services will meet your expectations.
Limitation of Liability
You expressly understand and agree that Bamberzon shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, as well as damages caused by loss of profits (including but not limited to damage to goodwill, use value, data, or other intangible losses, even if Bamberzon has been informed of the possibility of such damages), whether based on contract, tort, negligence, strict liability, or other causes, arising from:
1. The use or inability to use our services or any content;
2. The cost of alternative goods and services resulting from any purchase, acquisition, or receipt of any goods, data, information, or services through or from our services, or transactions entered;
3. Unauthorized access to or alteration of your content, transmissions, or data;
4. Statements or actions by third parties on our services; or
5. Any other matters related to our services or content.
In no event shall Bamberzon's total liability for all damages, losses, or claims against you exceed the amount you have paid to Bamberzon in the past six (6) months, or one hundred dollars (US $100) if it exceeds that amount. Some jurisdictions do not allow the exclusion of certain warranties or limitations or the exclusion of liability for incidental or consequential damages. Therefore, some of the above limitations may not apply to you. If you are dissatisfied with any part of our website and/or services or these terms, your only remedy is to cease using our website and services.
Revisions
We may modify these terms at any time. We will post changes on our website after the effective date. Your continued use of our website or services after any such change takes effect indicates your acceptance of these terms.
Jurisdiction
The terms are governed by the laws of Indiana, without regard to conflict of laws provisions. For any disputes not subject to the aforementioned dispute resolution procedures, you and Bamberzon agree to submit them to the personal exclusive jurisdiction of the Allen County Court of Common Pleas and the U.S. District Court for the Northern District of Indiana. Bamberzon may assign these terms in whole or part without restriction.
No Waiver
Bamberzon's failure to exercise or enforce any right or provision hereof shall not constitute a waiver of such rights or provisions.
Severability
If any provision of this clause is found invalid by a competent court, the validity, legality, and enforceability of the remaining provisions shall not be affected and shall remain fully valid. The parties agree that the court shall endeavor to realize the intentions of both parties reflected in this clause.
Claim Limitation
You agree that, notwithstanding any contrary statute or law, any claim or action arising out of the use of our Services or these Terms must be brought within one (1) year from the date such claim or action arises and will otherwise become permanently invalid.
Dispute Resolution
Applicable Law; Jurisdiction; Disputes
You agree that all disputes, lawsuits, and claims arising from or related to the collection, use, or sharing of your personal information by us, as well as any matters arising out of these terms of use and services (including but not limited to the privacy statement on our website, excluding legal actions taken for seeking injunctions or other equitable remedies, or claims related to the validity and enforceability of your or our intellectual property rights) (collectively referred to as "disputes"), shall be governed by Chinese law and are not subject to the choice of law principle.
In the event of a dispute, you or Bamberzon must issue a notice of dispute to the other party. This notice should be in writing and include the name, address, and contact information of the party raising the dispute, the facts giving rise to the dispute, and the relief sought. You must send the notice of dispute to Bamberzon via postal mail at [No.14 Bailongtan, Yangshuhe Village, Lianshi Town, Nanxun District, Huzhou City, Zhejiang Province, China], recipient: Privacy Compliance Office, subject: Notice of Dispute). You and Bamberzon will attempt to resolve any dispute through informal negotiations within 60 days of receiving the notice of dispute. After 60 days, either you or Bamberzon may initiate arbitration proceedings. You do not need to wait 60 days before filing a small claims lawsuit.
You agree that any claims or disputes arising under this Agreement shall be made in your personal capacity and not as a plaintiff or member of any purported class, consolidated, or representative action. You agree that all disputes shall be resolved individually in the courts designated in this section to the extent permitted by applicable law, and no form of class action shall be brought.
Any dispute applicable to this section must be brought before a small claims court or a Chinese court by arbitration within one year of the date on which the dispute may first be brought or notified, as measured from the commencement of such period. If such a dispute is not brought within one year, it will become permanently moot.
If for any reason a claim is brought in court rather than arbitration, each of us waives any right to a jury trial.
Contact Information
Questions relating to these provisions should be sent to [offical@bamberzon.com].
For general questions, please feel free to contact us by email at [info@bamberzon.com]. Please note: we do not currently offer telephone support, but if you leave a voicemail with your name and email address, we will contact you within 24 hours.
Bamberzon